Refund and Returns Policy

Last Updated: 2026

At HoloPK, we aim to provide reliable hotel and cab booking services with a smooth and convenient experience. Our refund policy explains the conditions under which refunds may be considered.

Booking Payments

Payments made for hotel bookings, cab bookings, and travel packages are processed according to the selected service and booking terms.

Once a booking has been confirmed, refund eligibility depends on the cancellation policies of the selected hotel, cab provider, or travel partner.

Cancellation Policy

Customers may request cancellation before the scheduled service date. Refunds, if applicable, will depend on:

  • Cancellation timing
  • Service provider policies
  • Booking type
  • Amount already processed

Non-Refundable Bookings

Some bookings may be marked as non-refundable. In such cases, payments cannot be returned after confirmation.

Cab Booking Refunds

Refunds for cab bookings may depend on:

  • Cancellation time
  • Driver assignment status
  • Trip confirmation
  • Service provider terms

Hotel Booking Refunds

Hotel booking refunds depend on:

  • Hotel cancellation policy
  • Check-in date
  • Booking category
  • Advance payment conditions

Service Changes

If changes are requested after booking confirmation, additional charges may apply depending on availability and service provider requirements.

Delays and External Factors

HoloPK is not responsible for delays, cancellations, or service changes caused by:

  • Weather conditions
  • Traffic issues
  • Government restrictions
  • Hotel or transportation provider decisions
  • Other circumstances beyond our control

Refund Processing

Approved refunds will be processed through the original payment method or another suitable method within a reasonable timeframe.

Contact Us

For refund-related questions or assistance, please contact HoloPK customer support.